Skills Development

Support for teams
Coaching for managers
Organizational Diagnosis
Transfer of expertise

Skills Development

Customer Service

In addition to our public sessions, we can develop a training plan tailored to your environment or your location.
Feel free to share us your reality.

	PRICE / DAY *
LIST OF COURSES	Reg. / Pref.	Quebec	Montreal
Customer Service
Customer service and consulting 2 days	385$/350$	21/09/2010 13/12/2010	09/11/2010
Managing complaints and difficult clients 2 days	385$/350$	25/10/2010 18/11/2010 15/12/2010	29/09/2010 18/11/2010
Customer support (Support Center) 1 day	385$/350$	23/09/2010 01/12/2010	16/11/2010
Customer service: distinguishing your company from the competition 2 days	385$/350$	09/09/2010 04/11/2010	19/10/2010 14/12/2010

* Regular and preferential rates apply only to public sessions.
Don’t hesitate to contact us for rates on our private sessions, groups or personalize one.
Rates are subject to change without notice.